Perfecting the Employee Onboarding Experience
Employee onboarding is a critical but often overlooked step in employee success. Learn how to transform your employee onboarding experience.
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Suzanne Olson
Mar 24, 20234 min read
Want to win in retail? Focus on the basics.
Want to win in retail? Focus on 3 basic fundamentals: Have items in stock, keep your store clean and have great customer service.
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Suzanne Olson
Feb 15, 20236 min read
Top Retail Customer Experience Trends for 2023
The year is already in full swing. As with every year, 2023 promises to be an exciting one in retail–and a successful one for those...
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Rachael Elseman
Dec 5, 20225 min read
The Customer Service You Don't See – Processes That Matter
Have you ever walked into a store and by the time you left you felt better, about yourself, about your purchase and about the brand? Or...
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