Driving Customer Satisfaction: The Role and Impact of a CX Leader
Maximizing Customer Satisfaction with a Director of Customer Experience Hire. A Comprehensive Guide
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Suzanne Olson
Jan 24, 20234 min read
Improve your Organizational Culture and Boost Productivity Through Trust and Delegation
How to delegate effectively to boost productivity. Remove the barriers that keep you from trusting your team.
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Suzanne Olson
Nov 18, 20215 min read
How to be an effective leader: The 4 practices of High Performing Leaders
High performing leaders practice the 4 A's of leadership - being Available, Authentic, Affable and Ability
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