Brilliant Workplaces helps businesses be more profitable.
Welcome!
In my experience, I've found that great organizations and the experiences they provide are not by accident - they are architected to be brilliant.
I started Brilliant Workplaces because I wanted to bring out the best in people and the organizations they work for, and make a difference for customers.
Over and over, research shows that a workplace that is engaging, with good communications and effective processes can create great experiences. These experiences create customer loyalty and retain top talent - and ultimately grow sales year over year.
Let us help you make your workplace shine brightly.
Our Mission
Creating organizations where people are engaged, leaders are inspirational, processes are efficient and customers are delighted with every interaction.
This makes a Brilliant Workplace
Suzanne Olson
CCXP, CPXP, MA
Founder and Chief Experience Architect
Suzanne is....
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One of 1200 people in the world with a Certified Customer Experience Professional (CCXP) certification
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A Certified Patient Experience Professional (CPXP) from the Patient Experience Institute
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A speaker at industry conferences such as the New York Craft Brewers Association and more.
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A certified yoga teacher and Ayurvedic specialist
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A person who loves the Arizona heat
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Learn more on LinkedIn
The Brilliant Workplaces Team
The Brilliant Workplaces team is made up of a network of experienced digital marketers, brand marketers, project managers, customer experience and expert trainers.
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We have extensive experience in building and growing business to business and business to consumer brands. We pride ourselves on being a partner in your organization, providing proactive thought leadership for all the dimensions that make a brilliant workplace.
